Every year, Mintel, the world’s leading Market Intelligence firm, rounds up a global lead of thought leaders,
to predict market-moving trends based on current events, legislation, innovations, and more.
Since we’re all about staying ahead of the trends, we sent a team of research experts to Mintel’s most recent summit in New York. See some of our favorite trends below, or download the full report from Mintel here.
Consumers have a plethora of different, unique facets to their personas, and they want to nourish
them all. This is fueled by the paradox of choice, leading consumers to go to extremes to feel like they
have it all. For brands to capitalize on this, they should encourage consumers to make room for
indulgences in their balanced lives.
• Because media consumption is at an all-time high, the couch potato is completely destigmatized.
o Binge-watching is a celebrated activity that is offset by taking time away from media and technology.
• Half of consumers binge watch TV and half agree they need breaks from technology.
• In a high-tech world, consumers seek a human touch.
o As more and more consumers are exposed to automation, robots, droids, and more, they want to
speak with a live individual.
o Brand Example: Sprint launched a Direct 2 You program, promising free personal delivery with expert
attention, wherever you are.
• Consumers strive to find a weekly balance.
o Financially, consumers are embracing the concept of The Weekend Millionaire: brown-bagging it
during the week to live large on the weekends.
o When it comes to leading a healthy life, consumers will indulge in all-you-can-eat bacon-fests followed
by juice cleanses.
o For personal beauty regimens, more and more consumers are wearing make-up six days a week and
going fresh on the seventh, to give their skin a break.
A story can make or break a brand, as consumers strive to create deep, authentic connections with the brands they engage with.
• Why is story telling important to building brand awareness?
o After the 2008 financial crisis, consumers checked their behavior—moving away from McMansions and
conspicuous consumption towards small businesses. Craft is the new luxury, where consumers can
trade up without being ostentatious.
o Consumers want to be romanced and are excited to learn about a product, how it’s made, and what
goes into it.
o Genuine storytelling creates connections with brands that inspire loyalty and create brand advocates.
• Great Storytelling Examples?
o Small businesses have an immediate advantage when it comes to storytelling, as illustrated by the
popularity of platforms like Etsy or the growth of craft beer (two new breweries open each day).
o While small businesses have leveraged this well, it doesn’t mean that large corporations are left behind.
• There are a record number of acquisitions and partnerships, where larger companies are buying up
smaller ones, enabling them to gain knowledge, share best practices, and embrace small brands and
stories. For example, Starbucks most recently partnered with local, artisan bakeries in DC and NY, to
add a homegrown flair.
For more trends from Mintel, download the full report here.
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